Question 1

Why do we exclusively use positive reinforcement?

Accepted Answer

We exclusively use positive reinforcement because it creates a more reliable bond between you and your dog. Dogs learn better in environments where they have autonomy, and positive reinforcement helps them cope with stress more effectively. Punitive methods may offer short-term results but don't address the root of the behavior and can be harmful. Research and science back up the effectiveness of positive reinforcement. For more information, check out these links from the American Veterinary Medical Association (AVMA):

- [AVMA Position Statement on Humane Dog Training](https://avsab.ftlbcdn.net/wp-content/uploads/2021/08/AVSAB-Humane-Dog-Training-Position-Statement-2021.pdf)
- [Veterinary behaviorists: No role for aversive dog training practices](https://www.avma.org/javma-news/2021-11-01/veterinary-behaviorists-no-role-aversive-dog-training-practices)

Question 2

What are the requirements for attending day training?

Accepted Answer

To attend day training, your dog needs to meet the following requirements:

- Up-to-date vaccinations (Rabies, Distemper, Bordetella)
- Spayed/neutered if over 1 year old
- No stays at a boarding facility in the past 2 weeks
- Healthy and feeling well (please call to reschedule if your dog is sick or injured)
- Comfortable around other dogs (if not, book a phone consultation to find the best fit)

We prioritize the safety and wellness of all dogs in our care and want to ensure your dog has the most productive training day possible.

Question 3

What are the pick-up and drop-off times for day training?

Accepted Answer

Day training runs from 8:00 am to 4:00 pm. Drop-off is between 7:00 am and 8:00 am, and pick-up is between 3:00 pm and 4:00 pm. If you need to pick up after 4:00 pm, please let us know. All dogs must be picked up by 5:00 pm. Late pick-up between 5:00 pm and 6:00 pm incurs a $5 fee for every 30 minutes. We also offer transportation for a flat $10 fee.

Question 4

How do I log in and view my bookings?

Accepted Answer

To log in and view your bookings, follow these steps:

1. Visit our website and click the login button in the upper right corner.
2. On the login page, select 'Sign Up'.
3. Fill in your information, using the email you provided to us. This ensures your profile is connected to our system.
4. For future access, select 'Log in with Email'.

Question 5

How do I get added to the waitlist?

Accepted Answer

You can join the waitlist through the Book Online tab on our website. Below is the link directly to the Book Online website. 
 
https://www.gooddogstl.com/book-online
 
Select the service that you would like to join the waitlist. Select the day that you would like to add. If it is completely booked, it will give you an option to join the waitlist. If any availability opens up, we will reach out to you directly.

Question 6

How do I know how my dog is doing in dog training?

Accepted Answer

Every day that your dog comes for day training, we send a training report. This training report is completed by the trainer that worked with your dog that day and includes a video. These reports help keep you informed on what your dog is working on and walk you through how to practice the skill at home.

Question 7

How can I determine the best service for my dog?

Accepted Answer

Determining the best service for your dog depends on several factors:

- How social is your dog with other dogs and people?
- Is your dog kennel trained?
- Would they benefit from intensive training or a few days a week?
- How much time can you commit to training?
- Are the behaviors you're concerned about specific to an area, person, or time?
- Do you prefer a trainer to teach the skill and you reinforce it at home, or work directly with a trainer?

You know your dog best, but if you need guidance, we recommend setting up a Free Phone Consultation. We can discuss your needs and find the best fit together.

Question 8

What certifications do our trainers have?

Accepted Answer

Our head trainer is CPDT-KA certified, Fear Free certified, a Good Canine Good Citizen Evaluator, AKC Evaluator, and has over 15 years of working with dogs in a professional setting. All of our other trainers have various levels of experience and are at various stages in the process of becoming CPDT-KA certified. However, each are committed to utilizing positive reinforcement techniques and to providing the best training and care to your dog.

Woman-owned and voted the top dog trainers at local, state, and national levels!

Frequently Asked Questions

Frequently asked questions